Contact SudoSell
How can we help?
Choose the topic that best matches your request. Each form is handled by the team responsible for that area and has its own response time. Submissions made through these forms include the identifiers and audit trail we need to act on them.
Security disclosure
Report a security issue
Use this form to report a vulnerability, misconfiguration, or security weakness in any part of SudoSell. Submissions are routed directly to our security team and tracked from receipt to remediation.
Acknowledged within 72 hours of submission.
Decision appeals
File an appeal
If you believe a refund decision, account action, listing removal, or seller suspension was made in error, file an appeal here. A different reviewer will look at the case.
Written response within 7 business days.
Abuse reports
Report abuse
Report fraudulent listings, malware, harassment, scams, or any other violation of our Acceptable Use Policy.
Active threats are triaged within 24 hours.
DMCA notices and counter-notices
Copyright notice
Submit a DMCA takedown notice or counter-notice under 17 U.S.C. § 512. Filings are forwarded to our designated agent and to the affected user.
Valid notices are actioned within 72 hours.
Data subject requests
Privacy and data request
Use this form to exercise your rights under GDPR, CCPA/CPRA, or another applicable privacy law. You can request access, deletion, correction, portability, or to opt out of marketing.
Verified requests are completed within 30 days.
Legal and compliance
Legal contact
Subpoenas, law enforcement requests, regulator inquiries, trademark or partnership matters, and general legal correspondence.
Routine matters are answered within 5 business days.
Press inquiries
Press and media
For journalists, podcasters, and analysts. Share your outlet, the angle, and your deadline, and we will get back to you with whatever you need.
We aim to respond to deadlines under 48 hours.
General support
Contact support
For questions about your account, billing, downloads, or licensing. Include your account email and order reference where relevant; that is the fastest path to a useful answer.
Most requests are answered within one business day.